🚚 Shipping and Returns

UPDATE: We're actively following the latest developments about the COVID-19 outbreak. We are continuing to fulfil orders, although fulfilment time will take a little longer than expected due to a reduced capacity at our print facilities in both USA and Europe.

As of June 15, shipping delays for up to 30 days can be expected for many Asian countries in addition to the estimated delivery times. We appreciate your patience and support!

UPDATE 2: Due to COVID-19, currently we don't ship to the following countries: American Samoa, Angola, Argentina, Azerbaijan, Bermuda, Bolivia, Botswana, Brunei, Cameroon, Cayman Islands, Chad, Chile, Colombia, Cook Islands, Costa Rica, Cuba, Curacao, Dem. Rep. Of Congo, Dominican Republic, Ecuador, Fiji, French Guiana, French Polynesia, Gambia, Guatemala, Guyana, Haiti, Honduras, Iraq, Ivory Coast, Jamaica, Kiribati, Kyrgyzstan, Laos, Liberia, Libya, Madagascar, Malawi,  Mauritania, Mauritius, Mongolia, Myanmar, Nepal, New Caledonia, Panama, Papua New Guinea, Paraguay, Peru, Rep. Of Congo, Rwanda, Seychelles, Sierra Leone, Solomon Islands, South Africa, Sudan,  Tajikistan, Tanzania, Timor-Leste, Tonga, Turkmenistan, Turks and Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zimbabwe.

Shipping

WE SHIP WORLDWIDE!

Free worldwide shipping when you buy two or more!

Prints are carefully rolled, and shipped in kraft tube boxes.

PROCESSING TIME

Each product is individually printed and assembled when you order it, so please allow 2-5 business days manufacture time for your prints.

ESTIMATED SHIPPING TIMES

North America: 5-10 business days. Europe: 5-14 business days. Australia, New Zealand and Oceania: 5-14 business days. Asia Pacific: 10-20 business days. Latin America and the Caribbean: 10-20 business days. We will do our best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose. Depending on your location, prints will be shipped from one of our printing partners in USA, Spain, Australia and Latvia. Prints are shipped in kraft tube boxes with plastic end caps. Due to high demand, prints ordered after December 5th are NOT guaranteed to arrive before Christmas.

Payment

We Accept All Major Credit Cards Such As Visa, Mastercard, American Express, As Well As Paypal, Apple Pay And Google Pay.

Returns

We want you to be stoked with your purchase, so if you’re not, let us know. Please contact us if you have any problems with your order. Please contact us within 3 days of delivery. 

Our prints are custom made to order unless they arrive damaged or defective, we can't accept returns or offer a refund for change of mind.

Please ensure that your address has been entered correctly, as we are not able to reship or refund any lost items due to incorrect details. 

If the product is damaged in the mail, please send us photo verification of the damaged goods to support@peteryanstudio.com, then we’ll gladly send a replacement at no cost to you.

Customers in California:

Proposition 65 is a law that requires all businesses to provide these warnings to customers in California.