Returns &
Refund

All you need to know
Returns

We want you to be stoked with your purchase, so if you’re not, let us know. We ask that you please contact us within 3 days of delivery if you have any problems with your order.

Please note that each and every print is custom-made to order, so unless your print arrives damaged or defective, we can't accept returns or offer a refund.

Additionally, please double-check that your address has been entered correctly. We are not able to reship or refund any lost items due to incorrect shipping details. 

If the product is damaged in the mail, please send us photo verification of the damaged goods to support@peteryanstudio.com or via the chat. We’ll gladly send a replacement at no cost to you, and there’s no need to send back the original.

Oh no! While we hope this never happens, we know that it may. So if the product has been damaged in shipping, please send us a photo verification of the damaged good to support@peteryanstudio.com.

We’ll gladly send a replacement at no cost to you. What’s more -  there’s no need to send the original shipment back.

If you wanted to make changes or cancel your order, please contact us via email or chat as soon as possible (within 3 hours). Once your order has been sent off for production, we will no longer be able to accept cancellations or refund.

Because our prints are custom-made to order, so unless your print arrives damaged or defective, we can't accept returns or offer a refund.

If the product is damaged in the mail, please send us photo verification of the damaged goods to support@peteryanstudio.com, then we’ll gladly send a replacement at no cost to you.